Get In Touch

+27 81 3600 816 (Call / SMS)
+27 84 5911 904 (Whatsapp)

silver@rsa.one
orders@rsa.one

688 Gallagher Ave,
Midrand, Gauteng, ZA

Frequently Asked Questions

Legal tender coins with a particular face value, minted by governments of the country of origin (e.g. American Eagle, Canadian Maple, Mexican Libertad), are not sold by their respective mints with certificates of authenticity. Therefore, we cannot provide a certificate of authenticity beyond the invoice, which spells out the name of the coin and its weight. Usually, legal tender coins are self-authenticating, i.e. the name of the country, weight, and purity of the respective coins appear on the obverse and reverse of the coin itself. In addition, a simple three decimal place scale reading (31.1g), visa vie the verification of the stipulated size of the coin will confirm their authenticity.

Yes. An ounce is a unit of weight equal to one sixteenth of a pound, or 28.348 grams. A Troy Ounce, which is the standard measure of bullion weight, is 31.1034768 grams.

No, it does not. Most silver bullion coins that we sell do not have numismatic value over and above its silver value, and are not sold for their beauty and rarity per se (although the coins are indeed beautiful). Therefore, even if the coin or the bar may have minor surface abrasions, you are still purchasing one troy ounce of pure silver. More selective purchasers however may choose a ‘cleaner’ coin over one that is not in mint condition. Bullion coins that have been graded by a reputable grading company (e.g. Professional Coin Grading Service [PCGS]) can carry a premium of over 100% of the value of the coin’s silver content. Such graded coins are usually collected rather by numismatic collectors than silver bullion investors.

Yes. However, we reserve the rights not to offer this service, for re-purchasing any bullion coins and bars is conditional on the level of stock held. In addition, we re-purchase only the bullion coins and bars that our clients have purchased from us (invoice is required as proof of purchase). If a sell-back is considered, we will make an offer to the ‘seller’. Please visit the ‘trading buy-back policy’ page for further information.

The spot price of silver is the price that mines sell to the various mints and refineries. The silver is then refines and manufactured (minted) into coins and bars, which carries an additional premium. Moreover, since the coins that we sell are minted in the United States, Mexico, Austria, and Australia, the additional premium is accounted for by the import costs (i.e. packaging, shipping, insurance, and the South African Reserve Bank clearance fees).

All quotations are valid only on the day in which it is issued, and therefore, payment is required on that same day. To ensure availability, it is advised that payment is made as soon as possible once the quotation is received, for we do not hold stock for later payment, and we operate on a first-pay-first-served basis.

Your purchased is shipped out on the day that the funds clear into our account. However, if payment is made after 10:30 in the morning, the parcel will be sent out the next day, even if the payment clears immediately (afternoon collections must be booked before 10:30). Most deliveries outside Johannesburg and Pretoria are overnight deliveries. Parcels sent out on a Friday will only arrive on Monday. Remote areas may not be serviced daily and it may take longer to receive your order.